| Key Facts Hotel Operators Should Know Prior To Selecting Manufacturing Vendor Partner
What is the primary business of your product manufacture?
Lodgingstar Hospitality was created and sells primarily to the hospitality industry. This is our core business. Our motto is ¡°The Total Guestroom Solution¡±. This is based on our commitment to the hotel business. We pride ourselves on offering the most complete electronic product offering from a single vendor.
Does your manufacture primarily design their products specifically for the hospitality industry?
Lodgingstar Hospitality does all their product development in conjunction with the hospitality industry. We do our own marketing and new product Development. We are strictly focused on listening to your needs and designing products for use in your hotels.
What is your commitment based on your warranty of your products?
Lodgingstar offers the best warranties in the industry on its complete line of hospitality products. We do not have any fine print or hidden restrictions. All our products are backed by an unprecedented 5-year warranty.
Do you offer advance replacement or cross shipping under your warranties on your products?
Yes. You can contact our customer service department for a RA number. We offer this for out of box failures up to 1% of your original order and emergency requests. We may request at our option, a credit card guarantee for these shipments.
Can you get replacement parts?
Lodgingstar offers replacement parts for most components on its Products.
What provisions are there for international standards like 220V?
In most cases our products meet or exceed most international standards. We can usually offer select international approvals and voltage options of110V or 220V. Our goal is to meet the needs of your international properties.
Do your phones, adaptors and appliances offer maximum value?
Lodgingstar is focused on developing products for the hospitality industry that deliver "maximum value" and ¡°The Total Guestroom Solution¡±. Our benefits include factory warranty, color coordination and diversity satisfying your property and guests, the hotel industry has special needs including: Guest Convenience, Extensive Product Offering, Manufacture Commitment, Color Coordination, Leading Warranty, and International Distribution. We limit the number of vendors per property. Your guests will appreciate the convince, safety, appearance and quality.
What is your manufactures commitment?
The Lodgingstar team is 100% committed to the hospitality industry. We are available to directly handle your questions, concerns and provide accurate answers to your questions. We want to be your primary service provider through our partners for your all your in-room electronic amenity needs.
Does your manufacture truly offer a full-line of in-room products?
Lodgingstar offers a complete line of in-room products including telephones, IT adaptors and appliances, including irons, hair dryers, coffee makers, clock radios, universal remote controls and many more. |